An evaluation of clinical interventions and client satisfaction in a mandated Massachusetts driver alcohol education program : a project based upon an investigation at Spectrum Health Systems, Fitchburg, Massachusetts
School for Social Work
Automobile driver education, Automobile driver education-Evaluation, Drunk driving-Treatment, Alcoholism-Study and teaching, Alcoholism-Study and teaching-Evaluation, Client satisfaction, Alcohol, Substance abuse, Driver alcohol education, Spectrum Health Systems, Inc.
This study was carried out to evaluate the use of psycho-education as a clinical intervention with court-mandated, drunk, and under-the-influence (DUI) clients, as well as, those who operated a motor vehicle under-the-influence (OUI). Additionally, the study was designed to determine the extent of client-perceived satisfaction in a Massachusetts Alcohol Education program. Furthermore, the study intended to give clients a voice in expressing themselves about what elements of the program could benefit from improvement in order to assist in motivating court-mandated clients to make positive behavioral changes that will result in lower alcohol and substance-use related recidivism rates. A questionnaire was distributed to a sample of 42 court-mandated clients actively enrolled in a Driver Alcohol Education (DAE) Program for twelve or more weeks. Clients were asked to give feedback on three program elements that the researcher believed to have the most significant impact on a client's overall experience, which included settings, facilitator-knowledge and approach, as well as, curriculum. The findings of the research showed the respondents to be overall satisfied with the program and its elements. Of further significance, many of the respondents reported that they expected to retain some if not most of the information provided to them and one-hundred percent of the sample believed that this would be their final DUI/OUI offense.
Gionet, Adesholla L., "An evaluation of clinical interventions and client satisfaction in a mandated Massachusetts driver alcohol education program : a project based upon an investigation at Spectrum Health Systems, Fitchburg, Massachusetts" (2014). Theses, Dissertations, and Projects. 747.