A large amount of HCI research leverages studies from psychology to try to understand how humans work. Unfortunately, there is often a disconnect between the tightly- controlled laboratory studies being referenced and the application of this knowledge in practice. At the same time, many mental health practitioners are beginning to turn toward computational tools to help stretch limited resources and support equitable access to mental healthcare. These efforts could be dramatically enhanced by leveraging what the HCI community has learned about promoting active engagement and designing unobtrusive interfaces. By facilitating collaboration between HCI researchers and practitioners in the field of human services, we are working to understand how our historically separate disciplines might better be able to support one another and together reimagine what constitutes a therapeutic intervention in the 21st century.
HCI, mental health, social work, positive computing, interdisciplinary collaboration
© 2015 ACM
Crouser, R. Jordan and Crouser, Morganne Ray, "Mind the Gap: the Importance of Pluralistic Discourse in Computing for Mental Health" (2016). Computer Science: Faculty Publications, Smith College, Northampton, MA.