Publication Date


Document Type

Masters Thesis

Study Type

Qualitative/secondary data from mixed method study

Degree Name

Master of Social Work


School for Social Work


Psychotherapy-Outcome assessment, Psychotherapy patients, Therapeutic alliance, Feedback (Psychology), Informed care, Feedback, Feedback Informed Treatment, Johns Hopkins, Patient perspective, Therapeutic relationship, Predicting success, Predictive factors, Treatment outcomes, Collaboration, Relational theory


This qualitative research was conducted in order to answer the question: What factors do patients think are most useful in therapy? Feedback was collected from a sample of 630 participants from The Community Psychiatry Program (CPP) at Johns Hopkins. Respondents were asked to complete a written survey answering two questions: 1. How do you know when you are getting better? and 2. What are the most important aspects of (CPP)?

This study collected data from both patients and caregivers. Brief responses for each question were coded using a general inductive approach, which revealed multiple themes and subthemes. One significant finding which was generated from patient responses was the importance of the therapeutic relationship as an indicator of treatment success. This finding correlates with a relational theoretical framework and with previous Feedback Informed Care studies. This research study suggests many implications for incorporating patient feedback into clinical social work practice.




iii, 60 pages. Includes bibliographical references (pages 55-57)

Included in

Social Work Commons